PĀTAITAI | FAQ

How long will it take for my order to arrive?

We aim to process orders within 1-3 working days after receiving payment. Once dispatched please allow 5 days normal delivery, however for rural delivery addresses please allow 7 days.


How much will my delivery cost?

Deliveries vary depending on your order you can expect to pay on average $5 - $15 nationwide, for a tracked parcel. International varies depending on both the size and zone being sent to. Please view our International postage information.


Can I add to my order?

Unfortunately, we are unable to add to an order, as once it has been processed, it is closed to ensure efficient processing and delivery.


Can I order something not on your website?

Please send us an inquiry with as much information about your order, and we will endeavor to work with you for a desired outcome.


Is there a limit to the number of products I can order?

There is no limit, however if your order is in excess of the stock we have on hand, please allow extra time for printing, packaging, and postage. Please note we have specials for bulk orders in excess of 500 +


What methods can I pay by?

You can pay by credit card, debit card via Paypal, ApplePay, ShopPay and GooglePay.

Alternatively if you have a business account with us you will be invoiced, for the payment to be processed by the 20th of the month following.

If you would like a business account please send us an inquiry and we will be in contact once approved.